🐕🐈🐕🦺4,000+ pets relocated · 7+ years · 100% safe arrivals
Moving is hard. Leaving them behind shouldn't be an option.
Aigan relocates dogs, cats and companion animals door-to-door across India and to 60+ countries, by air, train or road, whichever is genuinely kindest for your pet. Crate, paperwork, permits, the whole journey. One human who answers the phone.
Aigan books pet travel on Air India, Akasa Air, Lufthansa, Qatar Airways, Emirates, KLM, Turkish Airlines, Air France, Etihad Airways, Singapore Airlines, British Airways, Swiss and other carriers, subject to each airline's live-animal policy for the specific route and season.
Carrier acceptance varies by aircraft, sector, breed and season. We confirm the live policy for your exact flight before quoting.
🐾The part nobody talks about
We already know what's keeping you up at night
Every family that calls us is carrying the same six fears. Not vague ones: specific, 3 a.m. ones. Here they are, said out loud, with exactly what we do about each.
🫂
“Will they be scared and alone down there?”
A pet's stress is mostly about the unfamiliar, not the journey. So we make everything familiar first.
✓
The crate reaches your home 5–10 days early and becomes a nap spot. Their own bedding travels with them. A handler stays beside them until the hold closes, and is there the moment it opens.
📲
“I'll hand them over and then hear nothing for hours.”
Silence is what turns a normal journey into eight hours of imagining the worst.
✓
Photo or video check-ins at pickup, crate-in, security, departure, landing and delivery. One named coordinator on WhatsApp: a person with a name, not a support queue.
📄
“One wrong form and the whole move collapses.”
Almost every failed pet relocation fails on paper, not in the air. Usually a date, usually by one day.
✓
We build a dated document map, what's needed, who issues it, and the exact window it must fall in. Then we file it, chase it and check every spelling against the microchip record.
🧾
“They'll quote low, then invoice me for surprises.”
Vague quotes aren't sloppiness. They're a business model, and pet parents pay for it.
✓
One itemised quote: crate, freight, vet, permits, both transfers, GST. If a line isn't on that sheet, it never appears on your invoice. Postponement terms are written down before you pay.
🐶
“My Pug can't fly. Does that mean he can't come?”
Snub-nosed breeds, seniors and anxious dogs genuinely shouldn't be in a cargo hold. That's a routing problem, not a dead end.
✓
Escorted train in an AC coach. A dedicated road van with breaks every two hours. A cabin-eligible sector. We'll recommend the option that's kindest, even when it earns us less.
🤝
“Who actually touches my pet when I'm not there?”
Most relocation companies subcontract the part that matters most, and can't tell you who held the leash.
✓
Named, trained handlers on our own team. You get their name and number before travel day. The person who picks your pet up is the person who hands them over.
Carrying a worry that isn't on this list?
Send it to us. We'll answer honestly, including telling you if we're the wrong fit for your move.
Six stages. You'll know exactly where you are in every one.
No black boxes, no “we'll update you soon”. Here's the whole thing, including the parts most companies would rather you didn't ask about.
01
☎️
Step 01Day 0 · 15 minutes
The first conversation
Tell us about your pet, not just your route. Breed, age, weight, temperament, the thunderstorm thing, the vet's note from last year. We ask more questions than you expect, because the plan changes based on the answers.
Free consultation, no obligation, on call or WhatsApp
Honest feasibility check on your dates before you plan anything
We'll tell you if a cheaper mode suits your pet better
↓
02
📋
Step 02Within 30 minutes
A written plan and a fixed quote
You receive the recommended mode, the specific carrier or train, the crate size class, the full document list with dates, and a line-item price. Nothing hidden, nothing 'to be confirmed later'.
Route rationale explained, why air, why rail, why that time slot
Postponement and refund terms in writing, up front
↓
03
📦
Step 035–10 days before
Crate familiarisation
The single biggest predictor of a calm journey. The crate arrives early, the door comes off, meals move inside, and by travel day it isn't a box. It's their spot.
Measured to your pet, sized to IATA Container Requirement 82
Day-by-day familiarisation plan, with WhatsApp support if they resist
We adjust the plan (or the mode) if your pet isn't settling
↓
04
🩺
Step 042–14 days before
Vet, documents and clearances
Fitness certificate inside the airline's window. Vaccination record verified. Microchip cross-checked character by character. Permits filed, chased and confirmed, not 'submitted and hoped for'.
Coordinated vet appointment, timed to the validity window
AQCS, DGFT and destination permits handled end to end
Physical travel folder plus a digital copy for you
↓
05
🚐
Step 05The day itself
Travel day
A handler you've already spoken to arrives at your door. Light meal, last walk, familiar bedding, frozen water bowl. Then the part you dread. Except you're getting a photo at every single stage.
Climate-controlled pickup vehicle, calm loading at your pet's pace
Terminal formalities handled; hand-off confirmed to you in real time
24×7 line open from the moment we collect until we deliver
↓
06
🏡
Step 06Landing + 2 hours
Arrival, delivery and after
Collected, checked over, watered, walked, and driven to your door. Then a settling-in checklist for the first 48 hours, and a message from us three days later, because the job isn't done when the van leaves.
Door delivery, including high-rise and gated society access
First-48-hours settling-in guide for the new home
A three-day follow-up. We genuinely want to know how they're doing
🐾 Every stage happens whether your pet flies for three hours or travels for three days.
You can't be in the hold with them. So here's exactly what is.
The fear of the cargo hold is the single biggest reason families delay a move. It deserves a real answer, not reassurance. This is what your pet travels in.
An IATA Container Requirement 82 kennel: ventilated on four sides, metal-bolted, spring-locked, labelled.
🌡️Same air, same climate
Pressurised, temperature-controlled hold
Live animals travel in a pressurised, heated compartment on approved aircraft. We book only sectors where that is confirmed for the aircraft type flying that day.
💧Melts into a drink
Frozen water bowl
Frozen overnight so it can't slosh out during loading, then thaws slowly into fresh water your pet can reach the whole way.
🌬️IATA CR82
Ventilation on four sides
Airflow from every direction, with the required open area on the door face. Not a box with holes. A certified container.
🧸Smells like home
Familiar bedding
Their own blanket, plus an unwashed t-shirt of yours. Scent is the fastest route to a calm nervous system.
🔒Cannot pop open
Metal-bolted, spring-locked
Two halves joined with metal nuts and bolts, a spring-loaded central latch, and cable ties on all four corners.
🏷️Name, number, instructions
Identity on every face
Live-animal labels, orientation arrows, feeding instructions and two contact numbers: laminated, on every side.
🚫
And one thing that never happens: sedation.
Sedatives depress breathing and impair temperature regulation at altitude, in exactly the animals who can least afford it. Most airlines refuse a visibly sedated pet. We manage anxiety with early crate familiarisation, correct sizing, familiar bedding and calm handling. If a pet still can't fly comfortably, we change the mode, not the medication.
Birds, reptiles and exotics are permit-dependent and species-specific. Ask us before you plan, and we'll tell you what's legally possible.
🐾Money, said plainly
A number now, so you're not guessing in the dark
Most companies make you hand over your phone number to learn whether this costs ₹20,000 or ₹2 lakh. Here's a real range first: no form, no call, no obligation.
Indicative range
₹29,000–₹56,000
for 1 pet, door to door, all-inclusive
✓Crate, freight, vet certificates, permits and both transfer legs
✓GST shown separately on the final quote
✓No urgency surcharge if you book more than 3 weeks ahead
This is a planning range, not a quote. Real pricing depends on your pet's exact crate dimensions, the carrier's live-animal rates on your date, and destination requirements. Your written quote will be itemised line by line.
🧾
Itemised, always
Crate, freight, vet, permits, transfers, GST. Each on its own line. If it's not on the sheet, it's not on your invoice.
🔒
Locked once agreed
The price doesn't move because a carrier changed a rate after you booked. That's our problem, not yours.
↩️
Postponement written down
Plans change, visas slip. What happens to your money is agreed in writing before you pay anything.
🐾Why families choose Aigan
Six promises we'd be embarrassed to break
Not values on a wall. Operating rules. The things our team is actually held to on every single move.
“Seven years, four thousand pets, and not one lost, injured or misrouted.”
That record isn't luck and it isn't marketing. It is the direct result of saying no to moves we couldn't do safely, and we'd rather protect it than grow faster.
A named coordinator whose number you have. Not a ticket, not a rotating queue, not 'someone will get back to you'.
02🧭
We'll talk you out of the wrong option
If a road van is kinder than a flight for your dog, we'll say so. Even when the flight pays us more.
03🧾
Itemised or it doesn't exist
Every line of your quote is named and priced. If it isn't on the sheet, it never lands on your invoice.
04📸
Photos, not promises
Updates at pickup, crate-in, departure, landing and delivery. You will know more than you expect to.
05🚫
Never sedated
Sedation impairs breathing at altitude. We manage anxiety with preparation, sizing and calm handling instead.
06🗺️
A plan B already written
Fog, embargo, cancellation, delay. Before your pet moves, the fallback is already on paper.
They answered at 11pm the night before.The crate arrived a week early. He slept in it by day three.One person, one number, the whole way.The invoice matched the quote to the rupee.She was calmer at arrival than at pickup.They said no to the flight. They were right.They answered at 11pm the night before.The crate arrived a week early. He slept in it by day three.One person, one number, the whole way.The invoice matched the quote to the rupee.She was calmer at arrival than at pickup.They said no to the flight. They were right.
🐾Tails from the road
The bit that matters: they arrived, and they were fine
Four thousand journeys. These are the kinds of things families tell us afterwards, usually with a photo of a dog asleep on a new sofa attached.
“
I had already cancelled one move because the previous agent couldn't tell me which flight my dog would be on. Aigan sent the flight number, the crate size and a full cost sheet the same evening. On the day, I got a photo every hour without asking.
🐕SimbaBengaluru → GurugramAir · 32 kg Labrador
“
Nobody had told me the microchip has to come before the rabies shot. Aigan caught it in the first call and rebuilt our whole timeline. We'd have lost three months and a flight otherwise.
🐈NoorMumbai → DubaiInternational · Persian cat
“
They told me straight out that they wouldn't fly a Pug in May, and offered the train instead. Their handler sent me a picture at every big station. That's the first time a vendor has talked me out of the more expensive option.
🐕MomoDelhi → ChennaiEscorted train · Pug
“
Three animals, one van, one day. I was braced for them to be split across two trips. The handler stopped four times and shared the location the whole way.
Seven months of paperwork that I did not have to understand. Every time something was due, a message arrived a week early. He walked out of the airport in Toronto wagging.
🐕LeoKochi → TorontoInternational · Golden Retriever
“
Four companies said they don't operate in the North-East. Aigan planned the connection through Kolkata, explained why, and it went exactly as they described it.
🐕BaghaGuwahati → BengaluruAir via Kolkata · Indie dog
🐾Everything we know, given away
Guides written to make you need us less
If you'd rather do this yourself, these will genuinely get you there. We'd still rather you knew what good looks like before you hire anyone, including us.
No hedging, no “it depends” without saying what it depends on.
Aigan is a pan-India pet relocation company that moves dogs, cats and other companion animals door-to-door by air, train and road, within India and internationally. We handle route planning, IATA crates, veterinary certificates, permits and NOCs, carrier booking, terminal formalities and final delivery. With one named coordinator on the move from first call to safe arrival.
For a domestic move within India, two to three weeks is comfortable. For an international move from India, plan two to seven months, because the rabies titre test and the destination's mandatory waiting period cannot be compressed. We do handle urgent moves, but options narrow and costs rise.
Aigan operates in 120+ Indian cities across all 28 states and 8 union territories, including the North-East and smaller towns reached by road. Air relocations depart from major airports including Bengaluru, Delhi, Mumbai, Hyderabad, Chennai and Kolkata; road and rail reach almost everywhere else.
Yes, when the preparation is right. Live animals travel in a pressurised, temperature-controlled hold on approved aircraft. The real risks are an undersized crate, a snub-nosed breed, extreme ground temperatures, long layovers and untrained handling. Every one of which is a planning problem we solve before the booking is made.
No, never. Sedation depresses breathing and impairs temperature regulation at altitude, and most airlines refuse a visibly sedated animal. We manage anxiety with early crate familiarisation, correct crate sizing, familiar bedding and calm handling.
Your pet stays with our handler, not in a holding area. Every booking has a written fallback (an alternate flight, an alternate date, or boarding with a vetted partner) decided before travel day rather than improvised on it. You are told immediately, with photos.
Domestic pet relocation in India typically costs ₹9,000–₹55,000 depending on distance and mode, and international relocation from India typically costs ₹85,000–₹4,50,000 per pet. The biggest variable is the crate's volumetric weight, followed by destination-country requirements. Every Aigan quote is itemised in writing before you commit.
No. Your quote lists the crate, freight, veterinary certificates, permits, both transfer legs and GST as separate lines. If a cost is not on that sheet, it does not appear on your invoice. Postponement and refund terms are agreed in writing before any payment.
Yes, and pets from the same home always travel on the same date. The incremental cost for a second pet is mainly the additional crate and freight or berth: coordination, documentation and one transfer leg are shared.
Yes, usually by escorted train or a dedicated road van rather than by air. Brachycephalic breeds such as Pugs, Bulldogs, Shih Tzus, Boxers and Persian cats face genuine respiratory risk in cargo holds, and many airlines restrict them. We route them differently by default.
On some Indian and international sectors, small cats and dogs can travel in cabin if the pet plus carrier stays within the airline's weight limit, usually around 5–7 kg, with advance approval. We check the live policy for your exact flight rather than a published summary, and book cabin whenever it is genuinely available.
Yes. An Aigan handler stays with your pet through check-in, weighing, screening and hand-off, and confirms departure to you directly. On arrival, someone is waiting with water and a leash before the crate is even off the belt.
For domestic Indian travel: a veterinary fitness certificate issued close to departure, an up-to-date rabies vaccination record, the airline's live-animal forms and an IATA-compliant crate. For international travel: additionally a microchip, rabies titre (RNATT) report where required, a destination import permit, and AQCS export endorsement.
Yes. We establish the correct pathway, prepare the file, submit it, follow up and confirm issuance. For pets entering India that means an advance NOC under Transfer of Residence, Re-import or a DGFT short-stay licence; for pets leaving India it means AQCS health-certificate endorsement and export clearance.
Question not here?
We answer WhatsApp messages properly, including the awkward ones about price and risk.